There are a number of different uses for audio messages, from welcome greetings and voicemail prompts to providing callers with options to pick if you send them to a call menu.

As a result, there’s a good chance you may end up with a number of different saved audio files in your account. When an audio file is created using our text-to-speech engine or recorded over the phone, it automatically gets added into your saved audio files and we give it a unique name.

For text-to-speech messages the name will be the first few words of your recorded greeting, for example:

saved welcome greeting

If you record a message over the phone, we’ll give it a generic name “Recorded Audio”

example of a recorded audio

Editing the name of an audio file is extremely quick and easy. All you need to do is hover the curser over the name of the saved file and it will immediately become editable. Alternatively you can click the pencil symbol.

Once you’ve clicked on the file you want to edit, if your file was created using text-to-speech, you’ll also see a transcript of the message to help you immediately identify it.

Just type in your change of name and click anywhere outside of the edit box and your change will be instantly saved!