“We’re a small ambitious business and now have a phone service that allows us to look and sound like a big business – perfect!”

Tim runs Fly Marketing, a digital marketing agency creating visually stunning and functional websites and digital marketing campaigns for small businesses. The company celebrated it’s 3rd birthday in April 2014 and has already built an impressive client base including Brit award-winning artists, a Nobel peace prize winner, dynamic start-ups and reputable online publishers.

The services we offer are relatively complex, as are our client’s businesses, so being contactable by phone is pretty critical. We need to fully understand their requirements and be able to come back with the right proposal and design solution to win their business.

Like many smaller businesses, we thrive on customer recommendations and word of mouth, but because we are experts in all things web, it’s fair to say that we engage in digital channels more than others to get new business. However we do try and deliver a number of free talks and seminars in the real world which we find to be an excellent channel to drive telephone leads.

I work with technology every day which means I keep a close eye on new and innovative ways to run my business. I’d used a virtual number in the past so I knew that it was something that effectively allowed my clients and prospects to get in touch with me on a professional business number when I’m not in the office.

I found everreach by searching online. The pricing is sensible and appropriate for a small business and it’s an excellent website with terrific functionality, plus the team are both friendly and helpful.

It’s so quick and easy to change my call flows and it’s great to have the flexibility to record different messages that my callers hear for different times of day or week. We’re a small ambitious business and now have a phone service that allows us to look and sound like a big business – perfect!