everreach, the new virtual phone service that helps small businesses look and sound big, has launched to provide small companies across the UK with efficient online call forwarding and management to help grow and support their ventures.

Built specifically with companies of fewer than ten staff in mind (‘micro businesses’), the cloud-based service uses virtual phone numbers alongside easy-to-use call forwarding and management features to put busy small business owners in control; managing incoming calls with the convenience of a mobile, but giving the impression of a fixed professional landline regardless of location.

everreach was launched in response to record numbers of people starting a business each year with recent figures revealing there are now over 4.6 million micro businesses alone recorded in the UK – with over 500,000 of these started last year alone – responsible for an impressive £600billion in turnover annually. Proving that “small” can be big, this is almost a fifth of all UK turnover with the most recent total recorded in the private sector at £3,280billion.

The service is already being ‘picked up’ by small business owners across the UK from independent design and marketing agencies, technology start-ups, engineering and construction companies and health and beauty salons. Web design agency Fly Marketing say: “It’s an excellent service with terrific functionality. Very simple and easy to set up and allows us to look and sound like a big business despite being an ambitious small business. A brilliant idea!”

A current report claims that 80 per cent of small business owners want to grow their venture*; however just a quarter of these actually do. Technology has been pinpointed as a key driver to growth; in fact a study in 2012 showed that digital technology could help small businesses to unlock £18billion in revenue. Despite this, small businesses still spend an average of 11.4 hours per week on administrative tasks that could be more efficiently managed using technology.

In response, the virtual number empowers small companies to manage their incoming calls according to how their business works with features that include call forwarding, time-based rules, welcome greetings, call menus, voicemail to email and call data collection. Resulting in growing businesses thanks to money saved, the flexibility of no fixed contracts or installation, and reduced missed or mismanaged calls – helping small companies to win more new business.

Further proving the importance of every call and the key to growth, new research by everreach also reveals that a quarter of all calls to small or micro firms are new business related. Tradesmen in particular were found to be losing the most from these missed opportunities equating to a potential £52,000 per small business in lost revenue annually **.

Nick Mullen, CEO of everreach, said:
“Small businesses and start-ups continue to drive a significant proportion of the UK economy and everreach was built with these companies specifically in mind. We help these small (but significant) businesses establish a professional phone presence and benefit from the continued flexibility they need to run their business using a mobile phone. But more importantly we help these ambitious start-ups manage their calls better and stop losing business opportunities to their competitors.”

99 per cent of all companies across the UK are SMEs (under 250 people) with 95 per cent of these listed as micro businesses (an increase of 40 per cent since 2000) – revealing a competitive landscape of agile start-ups and on-the-go small firms. Of these, three-quarters of small business owners (72 per cent) claim to regularly worry about missing calls and losing new business as a result.

From just £10 a month (+VAT) everreach helps start-ups and small businesses look and sound like a big business. Quick setup, flexible call plans and no long term contracts. One month free trial for all new customers.

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For more information please contact The Academy PR on 0203 092 9781 or email gemma@theacademy-pr.com

NOTES TO EDITORS
www.everreach.co.uk

About everreach
everreach is a new virtual phone service built specifically for start-ups and small businesses. Pick a local or national rate virtual number from a choice of thousands, forward and manage incoming calls according to how your business works. Simple!

everreach is brand and registered trademark of Telefónica.

Features:

  • UK Local Area or National 0845 Virtual Number
  • Fast Sign Up / Instant Access
  • Call Forwarding
  • Call Menus
  • Business Voicemail
  • Voicemail to Email
  • Time Controls
  • Call Stats
  • Managed Online
  • Caller ID
  • Audio Greetings
  • Text to Speech
  • Audio Recording
  • Personal Voice Recording
  • Flexible Call Flow Management
  • Call Forwarding Contact Management

Monthly price plan:
All plans include the first month completely free

Start: £10+VAT, 500 minutes
Grow: £15+VAT, 800 minutes
Run: £25+VAT, 2000 minutes

Data sources:
* Statistics based on feedback from small and medium enterprises (SMEs). Taken from Growing Your Business: A Report on Growing Micro Businesses (Lord Young, 2013)
** Research conducted on behalf of everreach in 2014 by polling company Censuswide of over 250 small business owners and senior employees across various trades – including builders, plumbers, electricians and gardeners. Statistic based on an average charge of nearly £2,000 pounds per job combined with the rate at which they miss new business calls (they are potentially losing in the region of £1,000 worth of business every week due to missed phone calls).
All additional data from the above or:
Department for Business, Innovation & Skills (2014)

https://www.gov.uk/government/news/small-business-big-support-confirmed-by-prime-minister

Department for Business, Innovation & Skills (Business Population Estimates for the UK & Regions 2013)
Office of National Statistics (UK Business: Activity, Size & Location 2013)
Rosenthal, E. et al (“’This Is For Everyone’ The Case for Universal Digitisation”, 2012)